Great service, free coffee & wifi while you wait. They have actual desks with power so you can work while you wait if needed. And they are quick!!
I bought a work van.Max was my salesman. He helped me in every aspect of my needs.Friendly and full of information that was very helpful.Everything went as described. Great experience. My dealer now.Maybe a toy car next.Thanks Max.
I recently brought my vehicle in for a regular oil change at Lannan Chevy of Lowell. while there they also found and replaced a faulty throttle solenoid that was causing the car to stall. while there i requested that an oil study be done as i felt my equinox was burning excessive amounts of oil. they filled out the paper work and started that process. I brough back in a week later and with the help of Bob the service writer figured out that it was indeed having issues. Bob was absolutely fantastic and worked me and my extended warranty company to have the car repaired. Bob took the time to call me every step of the way and updated me on parts and repair time. When all was said and done the few dollars that worth of items that were not covered (previously explained to me by Bob) came in lower than originally expected. Although i was not happy about the failure of my vehicle i am very pleased with how the Service Writer went above and beyond to help. even the gentleman who drove me back and forth for the courtesy drop off was a super nice guy. i cant thank Bob enough for taking care of me and my vehicle and the great repair work they did on my vehicle. i look forward to having my vehicle serviced there in the future.
We had a great experience with Lannan Chevrolet. They made the buying process easy and were a pleasure to work with. We will definitely be returning!
The collision center is very good.